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How We Handle Your Information

We collect account details, payment records and device data when you open your Taka Baji wallet and deposit through bKash, Nagad or Rocket. This policy explains what we keep, how we protect it and how you can request changes or deletion.

Account securityPayment privacyData requestsCookie controlRetention limits
Taka Baji How We Handle Your Information
DATA HANDLING

How We Protect and Store Your Records

We encrypt payment data when it moves between your bKash, Nagad or Rocket app and our servers. Account passwords are hashed so even our team cannot read them. Session cookies expire after fourteen days of inactivity. Here is how we manage the main privacy areas.

Payment encryption

bKash, Nagad and Rocket transaction identifiers are encrypted at rest and in transit. We never store your wallet PIN or OTP codes; those stay between you and your payment provider.

Cookie policy

Essential cookies keep you logged in across Crash HotSpin and BPL Final Live. Analytics cookies track which game categories you visit so we can improve lobby layout. You control optional cookies in settings.

Data retention

Active accounts and their transaction history remain available as long as you use the platform. Closed accounts are archived for six months then purged unless financial rules require longer retention in eligible regions.

Access requests

You can download a copy of your account data, payment records and bet history from the privacy section in settings. Requests are processed within five business days and delivered as a secure download link.

DATA REQUESTS

How to Reach Us About Your Information

If you want to see what data we hold, update account details or request deletion, use any of these channels. Our team reviews privacy requests and replies within forty-eight hours during business days.

Live chat Open the chat bubble on any page and ask for the privacy team. Fastest way to update your mobile number or request a data export during business hours.
Email support Send your request to our support address with your account mobile number. We confirm identity before sharing or changing data to keep your wallet secure.
Contact form Fill the form in your account settings under privacy. Include the specific data you want to review, correct or delete and we will handle it within fourteen days.

Privacy Policy Questions

We collect your mobile number, a password you create, device type and IP address. When you deposit through bKash, Nagad or Rocket we record the transaction reference to match funds to your wallet.

We share payment identifiers with our processors to complete deposits and withdrawals. Game providers see bet amounts but not your bKash, Nagad or Rocket account numbers. We do not sell data to advertisers or brokers.

Active account data stays available while you use the platform. Closed accounts are archived for six months then deleted unless financial regulations in eligible regions require longer retention for transaction logs.

Yes. Go to privacy settings in your account and click data export. We prepare a file with your profile, transaction history and bet records within five business days and send a secure download link.

Contact support via live chat or email and ask to close your account. We process deletion within fourteen days but may retain transaction logs if required by financial rules that depend on local law.

Essential cookies keep you logged in across Cricket Super Over and Football SpeedBet. Optional analytics cookies track lobby usage. Disable non-essential cookies in your browser; essential ones are required for the platform to work.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.